2023 and 2024 have seen some exciting changes at 3 Hare Court. Building on the hire of our Director of Marketing & BD, Lisa Happé, we have created practice management teams in our clerks’ room. With a strong emphasis on business development, this enables us to better meet our clients’ needs whilst continuing to deliver the client-focused, efficient, and friendly service for which we are well known.
- James Donovan, Senior Clerk, is the first point of contact for all enquiries related to Privy Council, international/overseas and arbitration work. Additionally, James continues in a client relationship role across all practice areas.
- Darren Whitbread, Senior Practice Manager, and Bradly Patterson, Practice Manager, are the first points of contact for all enquiries related to commercial, insolvency, banking, fraud, aviation, sport and property work.
- Toby Eales, Senior Practice Manager, and Frazer Gale-Sinclair, Practice Manager, are the first points of contact for all enquiries related to personal injury, conflict of laws, travel litigation, public law, employment, professional negligence, inquests and inquiries work.
- Simon Hamilton, Practice Co-ordinator, continues to work closely with the practice managers and members of Chambers in managing diaries and ensuring the provision of a responsive and efficient service across all three practice streams.
Practice management is fundamental to the smooth running of 3 Hare Court. Headed by James Donovan, the dedicated and supportive team is recognised as approachable, professional, and friendly. Our Practice Managers are proud of the relationships they have built with clients; their continual focus on providing exemplary client service, coupled with the breadth and quality of the legal expertise available at 3 Hare Court, has led to many clients instructing our members throughout their careers.
Howard Stevens KC, Head of Chambers, commented: “The changes we are making will enable our practice managers to invest more time in getting to know our clients, understanding their needs and supporting them in achieving their objectives.”
James Donovan, Senior Clerk, commented: “By streamlining our service, we can provide more tailored and specific assistance to our clients, thereby ensuring that their needs are met. Whilst I will be the principal contact for Privy Council, arbitration and international work, I also look forward to continuing to work in a client relationship role across all our areas of practice.”
Lisa Happé, Director of Marketing & BD, commented: “We are known for our excellent client service, so it is a natural step for us to respond to our clients’ needs. The changes we are making, whilst providing clearer points of contact, also help us maintain and build on our already strong reputation for expert advice and advocacy.”
Please contact one of our practice managers for further information or to instruct a member of 3 Hare Court.
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